Plans and billing
What Free and Pro include, how to subscribe, cancel and get a refund.
Plans
| Free | Pro ($16 per month, excl. VAT) | |
|---|---|---|
| Monitors | 20 | 100 |
| Fastest check | Every 60 seconds | Every 10 seconds |
| Team members | 1 | 10 |
| History | 30 days | 90 days |
| Heartbeat output per ping | 512 bytes | 64 KB |
| Cron schedules for heartbeats | No | Yes |
| Alert routing by tag | No | Yes |
| Prometheus metrics | No | Yes |
Subscribe to Pro
- Open your avatar menu and choose Upgrade to Pro.
- Press Pay $16.00 with WayForPay. You are redirected to the secure payment page of our provider, WayForPay.
- Enter your card details (or use Google Pay or Apple Pay) and confirm. The subscription renews monthly on the same date.
- You return to the console. The plan switches to Pro as soon as the payment is confirmed, which normally takes a few seconds. Reload the page if the badge has not changed.
Card numbers are entered on the WayForPay page. ResPulse never sees or stores them.
Cancel
Open your avatar menu, choose Pro Subscription and confirm the cancellation. The recurring payment is removed at once, no further charges are made and the organization goes back to Free.
What happens when you move from Pro to Free
Nothing is deleted. You keep everything for a grace period of 7 days and see a banner. Afterwards the Free limits apply:
- Monitors beyond the 20 allowed (the newest first) are paused.
- Check intervals below 60 seconds are raised to 60 seconds.
- Team members beyond the Free seat count are suspended. The Owner and the oldest accounts stay active.
- Cron schedules and tag routing keep working but cannot be added or changed.
Subscribe again and the paused monitors, original intervals and suspended members are restored.
If a payment fails
When a renewal cannot be charged, the organization returns to Free with the same grace period. Fix the card and subscribe again from the avatar menu.
Refunds
If you were charged in error, or you want to withdraw before using paid features, write to contact@reslab.pro within 14 days of the payment. Approved refunds go back to the original card through WayForPay. See the Refund & Cancellation Policy for details.